Frequently asked questions
Here are some common questions about our company.
No, COD is not available.
All orders must be prepaid through secured payment gateway [Razorpay].
We provide Premium 10A Grade Sneakers with cushioned insole, durable outsole and EU sizing.
• Choose your product on the website,
• Select your correct size according to EU sizing,
• Fill your information correctly in checkout page,
• Complete the payment securely using our online payment gateway [Razorpay],
• Once payment is successful,your order will be confirmed automatically.
No returns are accepted after delivery. Only valid exchanges (as per policy) are supported.
Exchange requests must be raised within 3–4 days from the delivery date.
Requests made after this period will not be accepted.
Yes. A 360° parcel opening video (taken from start to end) is mandatory to request an exchange.